Dr. Baravarian’s Blog

Custom Orthotics vs. Over-the-Counter Inserts: Which Are Best for Your Feet?

The right shoe support can go a long way in relieving foot pain or preventing calluses and other developing foot conditions. But sometimes – whether due to grueling schedules or a genetic predisposition – the standard built-in shoe cushioning is not enough to prevent more serious conditions from developing. 

When this happens, orthotics or shoe inserts are a common solution. Nowadays, many podiatrists – ourselves included – offer custom orthotics that are specifically built for particular foot shapes. But what’s the difference between custom orthotics and the over-the-counter (OTC) inserts you can find at the drugstore? Are the results different for custom orthotics vs. store-bought ones?

Custom Orthotics vs. Over-the-Counter Inserts

What are orthotics?

Technically speaking, “orthotics” are prescription-only devices, while any ready-made versions bought over the counter should only be called “inserts.” But because many people use the terms interchangeably, when we refer to “orthotics” here, we may be referencing custom or OTC, but “inserts” will only refer to OTC devices. 

Orthotics are any device worn inside the shoe to prevent or alleviate a foot condition, such as bunions, Achilles tendonitis, or microfractures. Many orthotics force us to modify our gait and posture as we walk and stand. As a result, they can also affect other biomechanical issues, such as knee or back pain. When well-fitted, they may make an ongoing ache disappear.  

However, if you wear the wrong size or type, they can force you into an awkward position that will leave your back sore or your knees at risk. 

Common types of orthotics include: 

  • Gel cushioning, for pain or stress fractures in the front of your feet. 
  • Arch pads, which can be rigid or soft, for people with flat feetor high arches. 
  • Shoe inlays (a firmer variant of insoles that extend both under and around the foot) to alter pronation(the way your foot rolls when it lands as you walk). 
  • Toe separators, for bunions or calluses. 
  • Bunion shields. 
  • Heel inserts that specifically absorb shock under the heel. 

What’s the difference between custom and store-bought orthotics?

The price difference between custom and store-bought is what’s most obvious to consumers. Custom orthotics can cost 10 times as much as over-the-counter orthotics, so it’s important to understand the functional difference between the two. 

Over-the-counter orthotics are prefabricated and mass-produced. As a result, they are generally manufactured in a few common foot sizes, and some budget-friendly brands even have “one-size-fits-all” models. 

Of course, product price affects the types of materials that can be used for orthotics. Adaptable, all-purpose inserts that can fit many types of feet also need to be softer and more accommodating. This means there’s a bit more leeway if they’re not sized properly, but they also won’t provide the same amount of support as a firmer, custom-sized orthotic. Consequently, OTC orthotics often use gel and memory foam instead of firmer silicone or plastic. 

In contrast, custom orthotics are made to order and as unique as our patients. Typically, each piece follows the imprint and instructions sent by a podiatry specialist who has examined and diagnosed the patient’s specific foot problem.  

To make sure you’re getting the best orthotic support, one of our podiatrists will first perform a physical evaluation of your feet. During this inspection, we’re checking for any unique foot deformities and considering the potential impact of an orthotic on the knees, ankles, and spine.  

This specialized consideration and personalized fitting are why custom-made orthotics are usually the most successful option for treating serious problems such as flat feet or plantar fasciitis. 

Do OTC foot orthotics work?

While experience has shown us that custom orthotics produce better results in a wide assortment of instances, prefab inserts can still be of some use. They have a more limited range of function, but if used properly, they can help diminish or prevent some types of foot pain related to overexertion. 

For example, OTC inserts may be enough to keep your feet well-rested during an intensive week of sightseeing, when you’ll be walking significantly more than you’re used to. They can also keep you comfortable when using heavier work shoes or when ramping up the intensity of your workouts. 

For example, one studyshowed that “prefabricated” commercially available arch support inserts could help prevent the foot and knee pain associated with bunions. They can also be useful if you are looking to preventa problem that hasn’t happened yet, such as corns, or falls among the elderly.  

One important caveat is that both studies examine the results of well-selectedorthotics. However, in order to choose the right model or size, you may need to consult a professional anyway: what seems like regular heel pain may be tendonitis or a sprain may be confused with a microfracture. Without professional input, patients may end up treating the wrong problem. 

Inaccurate sizing also poses an extra risk. Often, “one size fits all” really means “one size fits most,” and even when there’s a large array of sizes, many people will not get a perfect fit. The wrong size can cause someone to unconsciously adjust their gait, which increases pain rather than prevents it. 

Pros and Cons of Custom Orthotics

Finally, let’s take a closer look at custom orthotics. 

Custom-made orthotics have the following benefits and advantages over OTC inserts: 

  • Greater durability: made from firmer materials, custom orthotics will keep their shape longer. 
  • More therapeutic options:custom orthotics can treat less common conditions more successfully than mass-market inserts can. 
  • They can support general foot functionbetter, without jeopardizing ankle or knee alignment. 
  • High-quality custom orthotics don’t usually require a break-in period,as they’re already adjusted to the foot’s shape. 
  • The custom measurement and manufacturing process includes podiatrist follow-upand monitoring. 
  • Prescribing professionals can help if something is wrong, such as fit, problems arising from the manufacturing process, or something similar. 
  • Custom orthotics may be covered by health insurance (depending on your specific plan). 

You may need to wait a couple of weeks for custom orthotics, in between the initial appointment, scans, or X-rays, and the time it takes to manufacture them. We’re hoping that you’ll find the results well worth any wait. 

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Looking for orthotics near Los Angeles? Dr. Bob has your back

Dr. Bob Baravarian has extensive experience with all types of foot problems, from metatarsalgia to fractures and foot ulcers. He also specializes in custom orthotics, braces, and minimally invasive foot and ankle surgery.

Request an appointmentwith Dr. Bob today!  

Dr. Bob Baravarian is conveniently located in Los Angeles, near Cedars-Sinai Medical Center, providing expert foot and ankle care for patients throughout Southern California.

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Super professional foot clinic with an expert and attentive team on all things feet!

Achikam S.
Achikam S.

All good- thank you!

Barbara P.
Barbara P.

The doctor was very good and explained everything. And the therapist, Gray O'Brien, was particularly good, too.

Charles P.
Charles P.

I completely trust Dr. Baravarian and all his staff. They are knowledgeable, thoughtful, polite, have patience and I feel like they know who I am.

Lillian C.
Lillian C.

Dr. Bob is a remarkable surgeon! Most importantly, Dr. Bob understands the needs of each individual patient. I felt very comfortable and confident in the presence of Dr. Bob. I am looking forward to a speedy recovery.

Susan V.
Susan V.

i'm so happy that I found this office and I definitely like the entire staff. I'm happy that I had met Dr. Bavarian. one thing I really like is that if you have a question they get back to you quickly

Kathleen M.
Kathleen M.

It was only my first visit, but I was totally impressed with Gray's knowledge. Now to do the homework!

Dorothy J.
Dorothy J.

Signing up for your portal was over the top challenging for me as an Elder- non techie. Your staff at the front desk said they would be glad to help next time I come in or stop by. So, for now, I have no way to communicate, except by phone.

Diana M.
Diana M.

I really like this medical facility because it's a one stop shop. Also I'm very pleased with physician and his expertise in this area of medicine. That's primarily why I chose him.

Robert C.
Robert C.

They are great people‚ I am glad Dr Batavian taking care of me‚ his staff is also great!!!!

Cagatay B.
Cagatay B.

Dr. Baravarian was thorough in exploring and diagnosing the issues related to my feet. I greatly appreciate that he is on the cutting edge of treatment options.

Deborah M.
Deborah M.

Dr. Bob and Michelle are amazing and the only ones I can count on

Dianne B.
Dianne B.

I have been a patient at Dr. Bob Baravarian for many years now. And the quality of care has been the same throughout this time. Dr Bob is the best!

Leandre M.
Leandre M.

I had a good experience. All were friendly and competent.

Susan S.
Susan S.

Dr. Bob and his staff are exceptional in both talent and service. His surgical skills are top notch. So happy with results. I have already recommended him to a friend who needs the same surgery!

Elena S.
Elena S.

All good- thank you!

Katherine T.
Katherine T.

it's all good.

James M.
James M.

The foot MRI in Santa Monica was a GODSEND for claustrophobics like me!! Everyone was kind and so excellent. I plan to have foot surgery with them in the fall, and I know that will have a great outcome, too. Thanks to Dr.Barvarian forhis many kindnesses!

Lesley C.
Lesley C.

Not sure why but i had to wait almost an hour to be seen. I was on time. There were a dozen people in the waiting room, even some lined out the door. This was the first time this happened. The staff apologized so i figure something was going on. Otherwise, Dr. Bob and staff was wonderful. Maryrose Hopke

Mary H.
Mary H.

Everyone was friendly and professional.

Victor L.
Victor L.

Dr. Bob is an excellent surgeon, his team is highly professional and caring! I am satisfied with all the surgery process and the follow up at this institute! Thank you to all!

Maria H.
Maria H.

Simply the Best

Richard G.
Richard G.

I have known Dr. Bob for over a decade now and he is yet one of the best professional doctors I have ever had the pleasure to do treatment with for podiatry concerns!

Derrick M.
Derrick M.

so helpful, he gave me exercises that I could take home and do myself. My foot is much better already!

Catherine B.
Catherine B.

The doctor and staff were great

George M.
George M.

Efficient and very competent doctors and personnel! Dr Bob and staff are amaze!

Joyce I.
Joyce I.

Very impressive. The doctor was especially great

Kristine L.
Kristine L.

No. Everything was great

Kathleen B.
Kathleen B.

My experiences with Dr. Bob has always been very good. Thanks.

Paulette A.
Paulette A.

Great job

Donald K.
Donald K.

Gray is amazing. Professional and has shown me great exercises for my feet.

Olivia G.
Olivia G.

The only thing that would make me so happy would be if Dr Bob opened an office in Nottheast LA! Maybe Eagle Rock or South Pasadena? Glendale? Literally, I can't thing of anything else!

Amy B.
Amy B.

Always very happy with my care.

Linda T.
Linda T.

.

Rob N.
Rob N.

Everyone at the office is so nice and welcoming always!! I really am impressed that when I send an email asking any questions Dr. Bob gets back to me within minutes if possible if not asap.

Helen M.
Helen M.

Fully satisfied of Great services provided by MDs and staff.

Soozan S.
Soozan S.

They were kind and extremely informative.

Assal H.
Assal H.

My appointment went very well. I am quite pleased with the treatment I received.

Susan S.
Susan S.

Appointment time on time and staff is very kind to accommodate your needs. I would definitely recommend too, if I could. But this comes from my insurance

Carmelita L.
Carmelita L.

Love your staff - especially at desk. So kind. I am very grateful to Dr Bob and his staff- I know he starts out conservatively and for that I am so deeply appreciative. I have seen 3-4 other podiatrist and no one recommended custom orthotics- something that has helped out...and they also just want to turn to cortisone even as sustained treatment protocol. I happily do the drive for his experience, knowledge, but also great " bedside manner"- seeing the human that is seeking his care!

Katia G.
Katia G.

Always great! Love the way Dr. Bob is so attentive and answers his email within moments most of the time.

Helen M.
Helen M.

They have the best customer service I ever had

Marcus C.
Marcus C.

Some of the practitioners don't cut the nails flat and when they grow they hurt me

REBECA V.
REBECA V.

It was really prepared for this presiger. Thanks much for your hard work.

Leonid P.
Leonid P.

You sure had me wait a long time before I saw the doctor, and he was great.

Katherine D.
Katherine D.

This is the second foot medical issue I have experienced. Both times, I went to Dr. Bob. Both experiences were great! Thank you!

Paulette A.
Paulette A.

I love the 7:00 appointments. Everyone I dealt with was great!

Tom D.
Tom D.

Always a Good job at cutting and cleaning my nails

Linda S.
Linda S.

Dr. Baravarian was not only very diligent about my procedure (cryo-ablation), and when he received email from me that it did not work, he engaged in multiple emails on a Sunday to discuss alternative next steps and converged into what he thought was the best step -- neuroma excision surgery. He offered to perform it whenever I was ready. My overall confidence in his capability is very good, matched what I've seen on the Dr. Bob website. I'll most likely take this next step although I'm a bit far away, in Santa Barbara. The staff at Dr. Bob is similarly excellent, which is very important because they represent the patient's interface to Dr. Bob. Please continue to do all this great work!

NUGGEHALLY J.
NUGGEHALLY J.

Yes. All aspects of practice are excellent

Katheryn P.
Katheryn P.

Very friendly receptionist and X-ray tech. Doctor was kind, thorough, didn't feel rushed.

Carol S.
Carol S.

Great experience from the moment I checked I to the moment I checked out. Friendly and efficient staff and amazing doctor. Thank you

Kendy G.
Kendy G.

Every thing was great

Amos H.
Amos H.

Love the staff. Dr B is great and has great bedside manner.

Jill T.
Jill T.

Friendly staff and very knowledgeable doctor! Dr Bob is great!

Stacy M.
Stacy M.

Glad he sent me to PT. Very helpful.

Johanna S.
Johanna S.

Everyone was friendly, efficient and professional. I was seen timely and Doctor Bob was clear and helpful!

Gregg S.
Gregg S.

great staff smart doctors

Elizabeth K.
Elizabeth K.

I was very surprised they were able to see me so quickly and did a wonderful job diagnosing and treating my problem

Joanne K.
Joanne K.

My concern/issue was addressed/solved on the first visit. Doctors were approachable, communicating and called back in response to the query I had. Staff was extremely attentive, courteous and able to help with my portal questions

Dan T.
Dan T.

Staff is very professional and work to be very helpful to me

Masae S.
Masae S.

Excellent.

Susan S.
Susan S.

Great so far but I am only one week out of surgery

Drew R.
Drew R.

Just happy with my experience.

Diane B.
Diane B.

Great experience and really helped me with my foot pain.

Sam Z.
Sam Z.

thanks!

Steven S.
Steven S.

Great advice given to my specific foot questions and concerns. I really appreciated the options and potential outcomes from having procedures done. With both feet needing separate attention it gave me food for thought. I would definitely have Dr. Bob do the surgery when I've decided.

Jeffrey C.
Jeffrey C.

Evette @Front desk was EXTREMELY Helpful & was even able to find record of my previous visit .. that I did not even remember from over 15yrs ago Was EXCELLENT Visit & I left feeling MUCH Better, knowing I've got the perf treatment for problem that's been causing discomfort &trouble for weeks & can easily return if problem persists THANK YOU 2All @University office in Santa Monica !!

Karen M.
Karen M.

I had been referred to two previous foot and ankle specialists. Neither of them even touched my foot. Dr. Baravarian and his staff took their time, reviewed previous surgery reports, manipulated and tested my foot, and took new XRays for their review. I couldn't have been happier with the visit and I look forward to achieving some positive results working with them.

Gregory R.
Gregory R.

Very professional

Donald L.
Donald L.

Dr. Bob has been absolutely amazing and so has Dr. Kwon. When I've emailed with questions, the response time has been shockingly quick. Everybody in the office has been so kind and responsive. Thank you.!

Kimberly W.
Kimberly W.

Dr. B has solved three different foot issues for me the past couple years. He has been spot on and I am so relieved to have found this company.

Marcie G.
Marcie G.

Very efficient and well run office. Really liked the doctor.

Paula S.
Paula S.

Dr. Baravarian is great. Always explains and makes me feel at ease when injecting my foot

Jane M.
Jane M.

I felt great, the receptionist is the most kind and helpful person I ever encountered, she goes out of her way to help us, she's a wonderful person

Monica F.
Monica F.

Nice staff and great doctor

Mahnaz M.
Mahnaz M.

It has been a great experience. I do feel the orthotics are pricey.

Steven S.
Steven S.

Everything was satisfactory.

Roderick C.
Roderick C.

Really friendly and helpful.

Mary Ann J.
Mary Ann J.

I always recommend this practice. Dr Bob Baravarian is expert and caring. The practice works hard to get you in and out fast! They are masters of of insurance. I also love their hours.

Karen G.
Karen G.

The most caring medical facility since I have moved to California. The people here care about me. I really appreciate that and truly feel I will be able to walk properly for the first time in a long time.

Anton H.
Anton H.

Amazingly good experience!!!

Kathleen K.
Kathleen K.

Dr. Bob is the BEST!

Shawn G.
Shawn G.

Friendly staff ,the doctor explained what he was doing and why! I'll be back

Valerie H.
Valerie H.

Dr Bob is excellent++++. He listens closely, provides explanations in a thoughtful and intelligent manner.

Abbe B.
Abbe B.

I love the place: easy in and quickly out.

Jon D.
Jon D.

I have recommended Dr. Bob to several people!

Sara N.
Sara N.

Made to feel comfortable in the office; confident in the‚ diagnosis and competency.

Debora F.
Debora F.

Just waiting for my written MRI report to be emailed to me so I can discuss with my Primary Physician Thank you

Marilyn G.
Marilyn G.

Excellent care. Thank you!

Gavin S.
Gavin S.

Absolutely amazing. Very pleased

Roxana S.
Roxana S.

Everyone I dealt with each time I come in have been great. Everyone is knowledgeable, friendly, and caring.

Tim T.
Tim T.

Truly made a bad experience/ break into a pleasant experience! Thank you

Dwayne F.
Dwayne F.

Thanks.

Jack M.
Jack M.

Very pleased with everything.

Patricia G.
Patricia G.

Dr. Bob Baravarian is very professional with an excellent staff.

George K.
George K.

The front staff is efficient t while being helpful, kind, and always please my even when much is asked of them.

Stacy G.
Stacy G.

All went well

Michele S.
Michele S.

Fantastic place to go I would recommend them to anybody

William I.
William I.

Simply great. Dr. Bob has a wonderful bedside manner as does everyone in the office. Medically excellent care.

Marjorie H.
Marjorie H.

Great provider

Haleh E.
Haleh E.

Dr baravarian was thorough in explanation of his treatment plan. he also included me in the discussion and decision of how he felt i would come out with the best outcome. i have absolute faith in dr baravarian

Jason N.
Jason N.

Julianna was very helpful and she took the time to help me and answer all my questions!!

Monica O.
Monica O.

Keep up the good work!

Steven O.
Steven O.

Great professional service

Carl M.
Carl M.

Dr. Bob Baravarian and his staff are fantastic!

Todd B.
Todd B.

My experience has been good so far. Everyone is very friendly, courteous, caring.

Susan P.
Susan P.

"Dr. Bob" Baravarian is a very knowledgeable practitioner and I really like the style in which he communicates, explaining suggested treatment in layman's language. He has a relaxed, warm bedside manner. My recent visits have been for ingrown toenails, taken care of in 1 office visit. Dr. Bob" is a trustworthy professional.

Bernice B.
Bernice B.

I like the early appointments. Entire staff is the best!

Tom D.
Tom D.

My experience at the clinic was wonderful. Everybody was super nice and basically on time. Love Dr. Bavarian and also love the socks. I have recommended the clinic to friends already.

Lynn B.
Lynn B.

I depend on the doctors at Dr. Bob to provide cutting edge treatments. Twice, I have traveled from Tucson, Arizona to get the care my feet needed so I can continue to do what I love. Thanks to Dr Baravarian, I am able to hike again.

Jean S.
Jean S.

job well done

Mohammad G.
Mohammad G.

Everything match my expectations

Claudia F.
Claudia F.

First class care.

Thomas T.
Thomas T.

The physical therapy side is great but the podiatrist side can be crowded and overbooked at times.

Lalida S.
Lalida S.

With the exception of waiting long, the staff & the doctor were great.

Anuosh M.
Anuosh M.

Positive. Front office staff is very friendly and professional, everyone was pleasant all throughout, explaining what was going on, taking respectful care of me with friendly tone. Great experience.

Susan P.
Susan P.

Great X-ray facility. Assistants are knowledgeable. They need to improve their billing system. Not happy with texted receipt for payment of needed equipment. Not printable. I was then billed for same equipment even though I had already paid for it.

Yvonne E.
Yvonne E.

I was met curtisley, I was treated with respect, I was made comfortable, why the procedure was taking place, I couldn't ask for better service, Thank you for a job well done.

Randolph G.
Randolph G.

Request a different therapist for my next visit coming up on October 29 had a lot of bleeding on my big toe

Pamela B.
Pamela B.

Only concern is about finances. I met my annual deductible via insurance, but there were still additional charges. I believe I was supposed to get refunded the charges, but not sure if it was. Other than that, great place from medical and treatment perspective.

Tejesh M.
Tejesh M.

Having procedure in January my consultation went well and the staff was very kind and caring. Im hopeful.

France S.
France S.

I have had Foot and Ankle problems for over 15 years. But when I have a foot problem. Dr Baravarian is great!

John L.
John L.

I believe that there should be a nurse practitioner in the practice. I can tell that there there are only medical doctors and that's okay but a nurse practitioner's validated competencies include practical management of conditions.

Eworth Charles M.
Eworth Charles M.

A well organized and effective specialty practice. I would recommend it without reservation.

Robert M.
Robert M.

Prefer your Sherman Oaks office over Santa Monica. Wait times are minimal there compared with Santa Monica.

Yvonne E.
Yvonne E.

Speaking with the doctor was a lot of information at once but I know I‚ have other app ointments before my surgery to be able to ask more questions.

Linda D.
Linda D.

Staff courteous. My toe problem was not addressed adequately. Soreness in big toe continues indicating inflammation

Nirmala M.
Nirmala M.

Very good. Staff premises and procedures were done very professionally

Chris K.
Chris K.

The doctor was great. However, I had a question about the doctor's instructions after I got home. Calling the office was a disaster. I was transferred to call center after call center. The office never answered. Even though I was just there and the office was there. The did not answer. The call center took a message. I got a call 4 days later. I probably would not go back again just because I think it's important for the office to answer there phones and not sub out to a call center.

Denise K.
Denise K.

Treatment and staff are wonderful. Wait to be seen past appointment time is disappointing.

Ruth B.
Ruth B.

I was very impressed

Robert L.
Robert L.

I am a patient for more than 2 years because of my work related injury Dr Baravarian and staff always take good care of me. I am so happy to be have them.

Cagatay B.
Cagatay B.

There was way too much confusion about the insurance information.

Kathy K.
Kathy K.

So far it is fine. The staff is nice but it takes days for follow-up, multiple messages etc.

Lori T.
Lori T.

The young man who the Doctor left to pare benign lesions did a very mediocre job. The Doctor did a good job with my in grown toenail although it was quite painful.

Maurice E.
Maurice E.

Very professional in their approach and information was provided nicely.

Richard P.
Richard P.

The team is very knowledgeable and attentive. As a person with ADHD my recommendation would be for the doctors to clearly list out treatment plan options for patients. In my case, I know it was conservative steps including steroid injection, custom orthotics, physical therapy... followed by either cryoablation or neurectomy. It's helpful to have a clear visual action plan including recommended direction versus alternative direction/s to weigh and decide upon. Bottom line, helping patient to understand the injury/issue, the standard conservative/progressive steps, etc. working towards resolving the issue.

Dan G.
Dan G.

Fair. Doctor did not fully explain condition or take enough time

Annette H.
Annette H.

I was prescribed an expensive, not insured cream that did not help me.

Bruce O.
Bruce O.

Front desk staff was wonderful. However, I felt very rushed by the doctor during my visit and was not officially advised that there would be a remote scribe during the visit. I felt as though I didn't have the opportunity to actually be heard by the doctor.

Gwendoline M.
Gwendoline M.

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